Small Business

Making Sure That You Get the Message

When selecting the perfect business answering service it will depend upon a number of various factors. While some larger companies might base such choices on the number of calls, this is normally not an issue for smaller businesses.

Particular answering services commonly provide a particular function at a range of prices, so, smaller companies should ask themselves certain questions, like whether a live person can answer phone calls, or an automated voice message system can sufficiently carry out the job.

Size Matters

  • A number of smaller organisations sell goods and services, which require the utilisation of a quality system for taking and filling clients’ orders. After their specific requirements have been resolved, a small business owner can then choose the most advantageous, cost-effective solution.

Matters of Complexity

  • One aspect for choosing the best small business answering service is the intricacy of customers’ questions, or why they are calling. A few inquiries can be undertaken through an automated or voice-activated phone menu, even though this is often seen by some as an impersonal and slightly unprofessional service.
  • On the other hand, a live answering service is often preferred for handling calls, especially, complicated ones. In any case, it would certainly help out to have a 24-hour answering service available for dealing with immediate and urgent questions. Birchills VOIP phone systems are renowned for their professional service and reliability.

Always on Point

  • Another important thing is if it is possible for a business owner to retrieve any messages at all times of the day. Some clients will certainly not be impressed with a service whose staff are not available to answer any type of inquiries during normal business working hours.
  • Then it makes perfect sense that nearly all companies would benefit from any message taking service that provides after-hours professional phone assistance, and which can manage taking calls at night and on weekends.

Making Choices

  • One very important concern when thinking of a business answering service is whether you require order-processing capabilities.
  • Companies that sell products or services and take clients’ information will also have to establish if they are in need of sales staff too.
  • Another question is whether a customer’s privacy is important, and how to maintain their information not only confidential, but private.


  • For a lot of smaller company owners, both revenue and reputation are equally of importance. A professional message taking service will certainly help a business to expand their earning potential, and at the very same time, determine that a customer’s inquiry will be correctly addressed.
  • Making the right choice of exactly which business answering service is the best one for you, is of the essence and will affect your future business prospects.

A number of services offer unlimited calls, free hardware and none of those unnecessary long contracts, all of which are in the very best interests of both parties, so why not do your company a favour and check them out?

Small Business




These are just some of the regular placements for an employment agency, but there are also ones when expanding businesses are in urgent need of contract workers. The Construction Industry comes to mind immediately. Many projects were shelved during the recession. As the property market has improved, several have come back on stream. In such a situation, agencies that have tradesmen and labourers on their books have become very busy.

While these workers remain on the agency’s books, they will all be part of a payroll that the agency needs to process. You may think that given the money is starting to come in you have no worries and can do the job yourself. You should ask yourself one important question however. Are you in the position to expand? If the answer is ‘yes’ then the next question is whether your time is better spent focussing on expansion or on administrative processing. There is surely only one sensible answer to this.


An outsourced payroll service can give you that extra time to grow your business. All of your workers will expect to be paid on time and correctly. A service that will process payroll will also handle not only queries on the pay but also any questions coming from Her Majesty’s Revenue and Customs that expects an accurate return and remittance. Ultimately, it is the agency that is responsible for that return which makes it even more sensible to get the help of a quality service with a good reputation.


There are regular employment legislation changes and at every Budget announcement by the Government something relating to income tax and National Insurance changes. Giving the job to someone who deals with payroll tasks every working day is an excellent way to ensure that things are done properly.

There are many types of businesses that have seen the benefit of using third parties as a cost effective and efficient way to run their business. It is certainly something that is worth investigation, especially in a company where the absolute priority is to take advantage of the improving economic climate. It is perhaps time for every business, employment agency or not, to look into this a little further.

Some small businesses are operated with just a small team of office workers yet have a huge payroll to organise. This is the world of the employment agency where companies who need staff for varying lengths of time go for help. There is any number of scenarios. Some retail stores need temporary sales staff, particularly around Christmas for the pre Christmas business and the discount sales that follow on immediately. Other companies need help to cover the summer holiday period when one or more of a small workforce will be sunning themselves somewhere but certainly not in the office. There are also personnel requirements for maternity leave.

Small Business



Entrepreneur’s may think there is no other way to get funding for new business ventures than to damage their own credit score with lot of new lines of credit and debt. This does not need to be the case. Entrepreneurs can start their new businesses and improve their credit at the same time. Here are some ways that entrepreneurs can improve their credit scores.


A credit report from is essential for any entrepreneur who wants to start improving credit scores. Without a credit report, entrepreneurs will have no idea where to start to improve their credit. A credit report will tell entrepreneurs what they need to do to improve their credit scores and keep them high in the future.


Few people realize this, but there is a place on a credit report for people to leave comments about their report. Entrepreneurs can use this area to justify or dispute any delinquencies in an effort to improve their credit score. This may not always be effective, but entrepreneurs can have some issues reversed through this process.


Most entrepreneurs will need to start their businesses using their own credit, because of course, their new business will not have any credit to use yet. Entrepreneurs can fix this by beginning to build credit for the business and take on less themselves. Having separate lines of credit will be beneficial to both the entrepreneur and their business.


Entrepreneurs who are excited to move on to the next business venture may forget or neglect paying off old debts from previous businesses. This can harm their credit scores and prevent them from getting new lines of credit. Entrepreneurs should focus on paying off all old debts before they can begin to move on to new lines of credit for their new business.


Balances on lines of credit for entrepreneurs might be high in the beginning of a new business. However, high balances can hurt an entrepreneur’s credit scores. Entrepreneurs should try to instead keep low balances to maintain their credit score and improve their business’s financial standing. This can be done by focusing on internal business credit and creative ways of paying off debts for business equipment and supplies.

Entrepreneurs often have to try out a couple ideas before they find that business that really sticks. This is a common practice for many entrepreneurs and it can be very effective for creating a successful business. However, there are of course always down sides to starting a number of different businesses. One of those downsides is the fact that the entrepreneur’s credit score is sure to take a hit from starting and stopping a number of different business ventures. This can not only hurt the entrepreneur’s chances of starting a new business, but it can also hurt the entrepreneur’s personal financial standing.

Small Business



If you are running a small business, you know very well that you need to have cash available for whatever you need – whether it’s for daily expenses, as payment for suppliers, or even to buy additional stock or equipment to help your business expand. But in most cases, small business owners only have the cash they need for basic necessities and supplies – and even then, there may be times that you may be wondering where you will get your next influx of cash.

This is where a business loan becomes a necessity. If you would like to increase the capital you have for your business, taking out a business loan is one of your best options.


We already know the benefits of applying for a loan for your business: the additional cash can help you buy more inventory or equipment, pursue a more aggressive marketing strategy, or even open another branch. With a business loan, you do not need to dip into your existing savings. And there is even more good news: the current economic climate has actually made it easier for small businesses to apply for loans, as interest rates are lower now than they were a few years ago.

But before you begin applying for a loan, there are some important factors you need to consider. Knowing these can help you secure the right type of loan for your enterprise as well as ensure that you are not putting your business at risk.


First of all, you need to know what exactly it is that you want for your business, and what your business actually needs. If you know exactly what you require, this makes it easier for you to choose the right lender. Nowadays, there are lending institutions aside from banks that are more than willing to provide you with the funds you need without you having to go through a lengthy and rigorous credit-checking process. You have more options than ever, but if you decide to apply for a loan from a bank, be aware that this could take a good length of time and may not be the most feasible solution for a start-up enterprise, as banks tend to approve loans for companies which have a longer credit history or are more established in their niche.


Before you even submit your application for a loan, whether it’s to a bank or an alternative lender, it is important for you to thoroughly understand the terms of the loan. Carefully go through the terms and conditions of securing the loan and check if there are issues with early repayment. Some banks and lenders penalise early repayment, so you need to find this out. The good news is that there are some alternative lending firms, such as, which do not have any penalties for early repayment, so you also need to know where to look.


It is a given that you read through any and all documents or agreements given to you before you sign, especially when it comes to acquiring a business loan. But if there is anything that you do not understand with the terms of the loan, you need to ask the lender to explain these terms until you understand them fully. Carefully go through such details as the deadlines of payments, the calculation of interest, penalties for missing a payment, and even the type of customer support you can receive.

Small Business



The significance of Small Business Phone System for business growth cannot be ignored. For effective business growth, efficient and effective business communication is very important. But before talking about it, it is important to know what the meaning of Business phone System.


  • A system which connects multiple telephones which are used by businesses in interconnected way allowing it for transferring calls, call metering, conference calling, voice messages ( private or shared) etc. These systems can be used for small, medium or large businesses.
  • It can range from small key telephone system to large scale private exchange branches.
  • It can be easily installed and speedy in use.
  • It provides unified communication in a company or any business unit.
  • By using it, single bill is generated as there is unified communication; therefore no individual bills are generated for team members.
  • It is a multi-service provider.

Today the concept of business phone system has gained importance to large extent as now there is lots of competition and to sustain in competition and to grow as a market leader, it becomes very important that there must be effective communication and for it best Phone Number and VoIP Phone Service is required for effective and efficient communication for speedy business growth.

The business phone systems are designed in a well- organized way as per need and requirement of business. Thus as per need of business, these business phone systems are designed and effective communication tools are used. The different types of business phone systems designed as per need and requirement of business are as follows:

  • Business Phone System for Call Centers
  • Business Phone System for Small Offices
  • Business Phone System for Small Businesses
  • Business Phone System for Virtual System
  • Business Phone System for Mobile Workforces

It has flexibility and as per need and demand of customers, it can be modified or changed. According to need additional features can be easily installed and these phone systems are easy to use and are highly reliable available at low cost. It can be easily set-up within 20 minutes. The online management of communication can be easily done. The role of business phone systems is very essential for speedy business growth. Communication is the best means to unite large number of customers together. There are well-experienced talented experts who design these phone systems with excellent unique features.

The top quality internet protocol system is used which is totally safe and secure and provides best communication at high speed and customers are highly satisfied and delighted by its use.The best business phone system has following qualities:

  • High definition calling.
  • Unified Communication Capabilities.
  • It is flexible and scalable.
  • Increases productivity by effective business communication.
  • Saves money.
  • Has lots of flexibility.
  • Highest quality voice communication.
  • Has advanced innovative and latest features.
  • It provides one solution for multiple locations.
  • It provides multiple services.
  • Easy to use.
  • Cost effective.
  • Centralized management system for multi- location businesses.

Small Business

Legal Strategies For Uncertain Times

Legal Strategies

In times of economic uncertainty, businesses can face a number of different legal challenges. Examples would include distressed debt, regulatory compliance, and restructuring and insolvency.

Distressed Debt

Looked at from a legal perspective, distressed debt is an area in which multiple aspects of the law overlap, from bankruptcy law and private equity to securities law and litigation and mergers and acquisitions. As such, distressed debt is a highly complex legal area, and those choosing to invest in the distressed debt market require legal assistance that recognizes this. These legal experts should understand all relevant areas of the legal system and how they overlap, often in ways that conflict with each other.

Regulatory Compliance

The carrying out of business transactions is subject to regulatory compliance, and complex transactions equate to potentially complex compliance issues. Typical compliance issues that a business will face include issues relating to corporate structures; regulatory capital requirements; antitrust and competition laws, including international laws; and consumer issues. It is critical that businesses comply with the regulations. Otherwise, they can face severe financial costs down the road. At times of uncertainty, business leaders can feel their attention being pulled in all sorts of directions, so it is important to have professional and effective legal advice in place to ensure that their organizations are fully compliant.

Restructuring and Insolvency

When it comes to restructuring a business, executives face challenges in dealing with the demand of shareholders and other vested interests. Operational costs have to be examined and new organizational systems often have to be put in place. In addition, disposals or acquisitions might arise as the business is refocused to take account of the new realities. As if all of this were not enough, there are considerable legal issues associated with the restructuring or insolvency of businesses. Legal strategies are also required when it comes to dealing with issues of refinancing as well as compliance with capital and liquidity requirements.

Bob Bratt’s profile emphasizes the type of experience that organizations can benefit from in developing successful legal responses to difficult periods in the business lifecycle. As CEO of DLA Piper, Bob Bratt brings considerable experience in both public and private sectors to the table, having started his career in the Department of Justice. He is also a former managing partner for information technology company Unisys, covering the Greater Washington Metropolitan Area. DLA Piper and Bob Bratt can advise businesses facing an uncertain future on how best to resolve the issues they face, whether they are regulatory or enforcement challenges.

In uncertain economic times, businesses need all the assistance they can get, so having effective legal advice in place is critical in successfully navigating what can be choppy waters.

In uncertain economic times, businesses face the kind of challenges they might previously have not thought possible, and a lack of understanding as to what to do next can lead many organizations down the wrong path. This is where a business needs appropriate legal strategies in place to help them overcome the confusion and anxiety that comes in times of uncertainty.

Small Business

Water Cooling Towers—Types and Features

Water is a crucial part of all manufacturing plants irrespective of the scale of operation. While some industries use water in processing of goods, other use it as an agent that fulfils a greater purpose. Some sectors where water is used as an agent are oil and gas refineries, power plants, etc. where it is not required as an ingredient but as a medium that helps in smooth functioning of the manufacturing plant. Water cooling towers play a crucial role in such sectors.

What Features Should a Water Cooling Tower Have?

Apart for fulfilling the basic purpose of releasing the trapped heat in the atmosphere, water cooling towers should have the following features:

  • Robust casing
  • Powerful suction tank
  • Durable (anti-corrosive and leak-proof) material
  • Effective design

What are the Different Types of Water Cooling Towers?

Water cooling towers manufacturers offer a variety of water cooling towers. Two broad categories of water cooling towers are:

  • Closed-Circuit Cooling Towers: As the name suggest, these type of cooling towers use dry cooler to bring down the temperature of the fluid.
  • Open-Circuit Cooling Towers: These types of cooling tower release heat using the method of evaporation.

While these are predominantly the two types, water cooling towers manufacturers also provide variety in terms of the shape of the cooling tower. The cooling towers are available in round, rectangular, or square shapes as well. The internal fittings and composition of a tower varies according to the size but the end function remains the same.

Another classification of water cooling towers is based on the assembling or building that is on-site building or pre-packaged from the manufacturing facility and installed on premises. Industries usually decide the type (on-site or pre-packaged) based on the nature of products and the scale of production.

Why Does Type of Cooling Tower Matter?

While all cooling waters tend to serve similar purpose, the type does matter. Let’s look at some reasons why type of cooling tower matters:

  • Facility Aesthetics: Sometimes a manufacturing facility is designed to accommodate a certain size of machinery and that is when various types of cooling towers come in handy. You can select the size and dimension according to what will fit perfectly in your facility.
  • Capacity: Different types of sectors would require different capacity of water cooling towers and that is the reason not any cooling tower would fit anywhere. You might like a shape but looking at the capacity, the manufacturer might suggest a better alternative because of intricacies involved.
  • Maintenance and Repair: Almost all manufacturers provide maintenance and repair services, but then some type of cooling towers require less maintenance in comparison to the other alternatives and are also less prone to damage because of built material. Sometimes, spare parts of a certain type are cheaper than the parts of other types.

Water cooling towers are an integral part of various industries and therefore a careful inspection is required before selecting the right type. Please write to us in case you have any suggestion or feedback.